Privacy Policy

1. Information We Collect

When you create an account, place an order, or contact us, we collect personal information including your name, email address, phone number, shipping address, and billing details. We also collect usage data such as pages visited, browser type, and device information through standard web analytics.

Artwork and design files you upload are stored securely for order fulfillment and made available in your account for future reuse. We do not access, review, or share your artwork unless required to process your order or comply with legal obligations.

2. How We Use Your Information

• Process and fulfill your print orders
• Send order confirmations, shipping updates, and delivery notifications
• Respond to your customer support inquiries
• Improve our website, products, and services
• Prevent fraud and enforce our Terms of Service
• Send promotional communications (only with your consent; you may unsubscribe at any time)

3. Payment Processing

All payments are processed securely through Stripe. Your full credit card number is never stored on our servers. Stripe is PCI DSS Level 1 certified, the highest level of payment security compliance. For more information, see Stripe's Privacy Policy.

4. Cookies

We use essential cookies to keep you signed in and maintain your shopping cart. We may also use analytics cookies (such as Google Analytics) to understand how visitors interact with our site. You can disable non-essential cookies in your browser settings without affecting core site functionality.

5. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share limited data with trusted service providers who help us operate our business:

• Payment processor (Stripe)
• Shipping carriers for order delivery
• Cloud hosting provider (DigitalOcean)
• Email delivery service for transactional notifications

These providers are contractually obligated to protect your data and use it only for the services they provide to us.

6. Data Retention

We retain your account information and order history for as long as your account is active or as needed to provide you services. Uploaded artwork is retained in your account until you delete it. You may request deletion of your account and all associated data by contacting us.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Export your data in a portable format

To exercise any of these rights, contact us at the address below.

8. Security

We implement industry-standard security measures including HTTPS encryption, secure cookie handling, and encrypted data storage. While no method of transmission over the internet is 100% secure, we take reasonable precautions to protect your information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on our website. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at [email protected] or visit our Contact page.